24/7 health support from home

Included for eligible Humana Medicare Advantage members at no additional cost. If you need help, text or call the Cadence Connected Care Team at 855-857-4951, available 8 am to 11 pm ET, Monday to Friday.

How Cadence Connected Care works](/content/humana#/index.html)

How Cadence Connected Care helps

Devices delivered to the home for quick daily readings

Simple monitoring devices are shipped to your home at no cost. Most members spend just a few minutes per day using their device. Readings are securely transmitted for review.

Ongoing clinical review and 24/7 access

The Cadence Care Team reviews readings on an ongoing basis. Members can call or text 24 hours a day, 7 days a week.

Health guidance and support

Regular telephone appointments provide support with nutrition, movement, building healthy routines, and managing medications that support healthy blood sugar and blood pressure.

What to expect with Cadence Connected Care

1. Set up your Cadence device at home
   Once your Cadence device arrives in the mail, follow the instructions to get started. You’ll be ready to take your first reading in just a few minutes. For help, you can use the setup videos on this page for guidance.

2. Take your first 7 daily readings to unlock deeper insights
   Start using your device to take regular readings. These readings are automatically sent to your Cadence Care Team, helping us to identify trends and provide personalized recommendations to support your health goals. If you leave the program, the devices are yours to keep.

3. Get updates and weekly insights from your Cadence Care Team
   Each time you use your device, we’ll text you your reading details. Every week, you’ll receive a summary email with trends, personalized recommendations, and a reminder of your next appointment.

4. Attend appointments with your Cadence Care Team
   In your first appointment, you’ll complete a medical intake, set a health goal to work toward, and determine follow-up appointments based on your initial readings. During regular check-ins, we'll review trends in your readings and provide guidance, coaching, and manage any medications that support healthy blood sugar and blood pressure.

We’re here to help

Cadence acts as a second set of eyes for your health. We have an experienced Cadence Care Team that will monitor your readings, oversee your care, speak directly to your provider, and answer any of your questions or concerns.

Frequently asked questions from patients

How much does Cadence Connected Care cost?

Cadence Connected Care is included for eligible Humana Medicare Advantage members at no additional cost. There is no additional cost for devices, shipping, daily monitoring, 24/7 clinical access, or regular telephone appointments. To confirm eligibility, call Cadence Connected Care at (855) 857-4951, Monday through Friday from 8 am to 11 pm ET.

How much time does it take?

Most members spend just a few minutes per day taking readings for Cadence Connected Care plus the time spent during any scheduled telephone visits.

Is support really available 24/7?

Yes. Eligible Humana Medicare Advantage members who participate in Cadence Connected Care can call or text the Cadence Care Team any time, day or night.

Do participating Humana Medicare Advantage members need to visit an office to participate in Cadence Connected Care?

No. All services are provided by phone or text message.

Will a doctor be informed?

If a participating Humana Medicare Advantage member would like their physician included, updates from Cadence Connected Care can be shared with the provider. The program does not require an existing physician relationship.

Is my health information secure?

Yes, health information is protected and handled securely.