Cadence's 2024 Remote Patient Care Outcomes

FROM MONITORING TO CARE

A shortage of up to 86,000 physicians is projected by 2036.1

1. GlobalData Plc. The Complexities of Physician Supply and Demand: Projections From 2021 to 2036. Washington, DC: AAMC; 2024.

America’s health is in crisis. Remote patient care can help.

Today, primary care in the U.S. is under immense strain. In 2024, over 10,000 Americans aged into Medicare every day,2 2. Thorpe K. Beneficiaries with Chronic Conditions More Likely to Actively Choose Medicare Advantage. Washington, DC: Better Medicare Alliance; September 2018. and over two-thirds of them have two or more chronic conditions.3 3. Centers for Medicare and Medicaid Services. Chronic Conditions Among Medicare Beneficiaries, Chartbook, 2012 Edition. Baltimore, MD: Centers for Medicare and Medicaid Services; 2012.

The surge in demand for healthcare is overwhelming a system already struggling with long wait times, brief appointments, and limited follow-up. Combined with an aging population, continued clinical workforce burnout, and a projected shortage of up to 86,000 physicians by 2036 is intensifying pressure on primary care delivery.1

Access to care is becoming even more limited, with millions of Americans—especially in rural and underserved areas—waiting months to see a new physician.4 4. Jaklevic MC. In the U.S., wait times to see a doctor can be agonizingly long. Association of Health Care Journalists. Published August 2024. https://healthjournalism.org/blog/2024/08/in-the-u-s-wait-times-to-see-a-doctor-can-be-agonizingly-long/. Accessed November 12, 2024.

The future of digital health lies in moving from remote monitoring to remote care. Imagine dedicated external healthcare teams providing ongoing patient management, not just tracking metrics. A new form of primary care that is delivered daily, with experienced clinical staff at a patient’s fingertips, backed by the data to best support them. At Cadence, we call this Remote Patient Care. Our model shifts the focus from simply tracking symptoms to a more active form of care, ensuring that patients with chronic conditions receive comprehensive support when and where they need it, extending access for both patients and physicians.

Medicare beneficiaries with chronic conditions account for over 95% of Medicare spending2

5. Total number of active patients since launch with Lifepoint in 2021. “Active” is defined as enrolled patients that take vitals (the patients are not disenrolled and have taken at least 1 vital in the prior 30 days).

a. Over 10,000 people join Medicare a day.2

Patient testimonial

“The fact that my vitals are being monitored by someone other than myself is comforting.”

Eradicating Care Deserts

30% of the U.S. lives in areas where the ratio of primary care physicians to patients is 1:3,5007 7. Health Resources and Services Administration. State of the Primary Care Workforce 2023. Bureau of Health Workforce; November 2023. https://bhw.hrsa.gov/sites/default/files/bureau-health-workforce/data-research/state-of-primary-care-workforce-2023.pdf.

Cadence bridges a crucial gap for rural patients.

An estimated 83 million people lack sufficient access to a primary care physician.8 8. Henry TA. All hands on deck needed to confront physician shortage crisis. American Medical Association. Published June 10, 2024. https://www.ama-assn.org/practice-management/sustainability/all-hands-deck-needed-confront-physician-shortage-crisis. Accessed November 11, 2024.

Patients in rural and underserved areas also face longer travel times to clinics or hospitals and worse health outcomes compared with their urban counterparts.9 9. Rural Health Information Hub. Healthcare access in rural communities. Rural Health Information Hub. https://www.ruralhealthinfo.org/topics/healthcare-access. Accessed November 11, 2024.

Simultaneously, chronically ill patients are battling challenges beyond the clinical focus of their physicians, as 80 to 90% of health outcomes are driven by factors outside of the clinic walls.10 10. Magnan S. Social determinants of health 101 for health care: five plus five. NAM Perspectives. Published 2017. doi:10.31478/201710c. Accessed November 11, 2024.

Remote Patient Care offers a lifeline for these underserved populations, providing timely and accessible care to those who would otherwise have to wait for treatment. In March 2024, Cadence founder & CEO Chris Altchek testified before the U.S. House of Representatives Committee on Ways & Means, advocating for the expansion of remote patient monitoring and care to rural areas and calling for fixes to geographic adjustments in Medicare payments that currently discourage adoption as well as the elimination of copays for these services—measures that would help reduce costs for the Medicare program while improving access to care for millions of Americans.

“Critically, patients can call or text anytime and get in touch with a care team member who has visibility into their vitals and medical record. Data show that Cadence remote monitoring helps patients achieve better clinical outcomes (100% increase in patients achieving goal blood pressure), and lightens the load on already overburdened primary care providers in rural and underserved areas.”

Delivering Rigor & Transparency

In 2024, Cadence delivered peace of mind through phone calls, virtual visits, and alert responses over 12 million times.

Strong ambitions. And an even stronger clinical team.

Cadence’s mission is to provide life-changing care to one million people with chronic conditions by the end of this decade. The team’s focus on patient outcomes is key to ensure we are delivering on our mission. We consistently publish peer-reviewed studies and prioritize transparency in data and outcomes. Our aim is to build a solution that works for patients and providers – one that builds trust and accountability over the long run.

Easing Physician Burden

Cadence devices logged 860,000 vitals on average per month in 202422 22. Data from January 1, 2024 - November 11, 2024.

Pioneering the Quintuple Aim in Healthcare.

Cadence’s virtual Care Teams help local providers extend their reach. Our technology is designed to simplify the delivery of world-class care. Integrated with all of the major electronic medical records, Cadence provides real-time access to patient data so clinicians can easily identify candidates and place orders directly within their workflow. Cadence’s Care Team is able to intervene when needed and address most patient issues without burdening physicians, so primary care physicians are able to practice at the top of their license and focus on their most acute cases.