Get Started with Cadence
Approved by your provider
Here’s how you know
Peace of mind starts today
Information and videos to help you feel your best with Cadence. If you need help, text or call your Care Team at 855-613-0778.
How Cadence works](/content/welcome#/index.html) [Watch device videos\
How Cadence helps
Your daily readings are reviewed by world-class clinicians
Cadence identifies issues early, provides health and wellness guidance, and helps you commit to the daily routine of a healthier you.
24/7 support provides peace of mind
Live with more confidence knowing that we are monitoring your health. Cadence has prevented strokes, emergency room visits, and even deaths by monitoring readings daily.
Coordination with your provider
Your Cadence Care Team coordinates with your provider to develop a personalized care plan based on your readings.
What if a reading is too high or low?
How can I get in touch?
How are medications handled?
Device videos
Blood pressure cuff
Getting started](/content/welcome#/index.html)
Device help](/content/learning/troubleshooting-your-cadence-blood-pressure-monitor/index.html)
[Have a black Bodytrace™ blood pressure cuff?
Watch this video](/content/welcome#/index.html)
Have a Wi-Fi-enabled cuff?
Weight scale
Getting started](/content/welcome#/index.html)
Device help](/content/learning/troubleshooting-your-cadence-weight-scale/index.html)
[Have a black Bodytrace™ scale?
Watch this video](/content/welcome#/index.html)
Have a Wi-Fi-enabled cuff?
Cadence blood glucose monitor
Getting started](/content/welcome#/index.html)
Device help](/content/learning/troubleshooting-your-cadence-blood-glucose-meter/index.html)
[Have an iGlucose® blood glucose monitor?
Read device help](/content/learning/troubleshooting-your-cadence-blood-glucometer/index.html)
Have a Wi-Fi-enabled cuff?
We’re here to help
Cadence acts as a second set of eyes for your health. We have an experienced care team who will monitor your readings, oversee your care, speak directly to your provider, and answer any of your questions or concerns.
855-613-0778](tel:855-613-0778)
What to expect in Cadence
Set up your Cadence device at home
Once your Cadence device arrives in the mail, follow the instructions to get started. You’ll be ready to take your first reading in just a few minutes. For help, you can use the setup videos on this page for guidance.Take your first 7 daily readings to unlock deeper insights
Start using your device to take regular readings. These readings are automatically sent to your Cadence Care Team, helping us identify trends and provide personalized recommendations to support your health goals.Get updates and weekly insights from your Care Team
Each time you use your device, we’ll text you your reading details. Every week, you’ll receive a summary email with trends, personalized recommendations, and a reminder of your next appointment.Attend appointments with your world-class Cadence Care Team
In your first appointment, you’ll complete a medical intake, set a health goal to work toward, and determine follow-up appointments based on your initial readings. During ongoing check-ins, we'll review trends in your readings and provide guidance, coaching, and medication support.
PROVEN OUTCOMES
Cadence regularly publishes clinical data showing the efficacy of the program
[Read more here\
Frequently asked questions from patients
How much does Cadence cost?
Remote patient monitoring is a covered benefit under Medicare and Medicare Advantage and many patients see little to no cost for the Cadence program. Monthly costs vary based on whether a patient has met their deductible, how patients use the program, and their types of insurance coverage. The services Cadence provides are delivered under the supervision of your provider, and your doctor bills your insurance directly for remote patient monitoring services. If you are considering enrolling in Cadence and have questions about how much it could cost, it is recommended to call your insurance company directly and share the billing codes for an estimate (provided below):
- Device Setup: 99453
- Data Collection: 99454
- First 20 minutes of provider time: 99457
- Each additional 20 minutes of provider time: 99458
If you are enrolled in Cadence and have questions about your bill, please contact Cadence at help@cadencerpm.com.
How often should I take my readings?
Please take your readings every day. If you’re going to be away from your home, please take your devices with you. If for any reason you are unable to take your readings, please let us know.
How do I enroll?
Enrolling is as easy as talking with your doctor. You may already be eligible for Cadence if you have a chronic condition. At your next appointment, ask your doctor if Cadence is right for you, and connect with one of our enrollers to get started.
Can I take my readings more than once a day?
If you are not feeling well, we encourage you to take another reading on the same day. The Cadence Care Team is on call around the clock, 24/7. If you have a question about your health or your device, reach out to the team at 855-613-0778 via text or phone call.
What happens if I don’t receive a text confirmation after taking my reading?
If you are not receiving text confirmations, try relocating your devices to a location with better connectivity or cellular service. If the problem persists, please reach out.
What happens if my equipment is damaged or lost?
If your equipment is damaged or defective, we will replace it for you immediately at no cost to you.
How does Cadence keep patient data safe?
Protecting your health information is fundamental to the trust you place in us and the care we provide. We use advanced security technology and rigorous privacy and security practices to help keep your data secure and private. Cadence follows HIPAA, the federal law that sets strict requirements for protecting health information, and hires an independent auditor to evaluate our security controls through an annual SOC 2 Type II audit—a widely recognized security audit that tests whether those safeguards are working effectively over time. Our protections include encryption, security monitoring, and access controls designed to help prevent unauthorized access and limit your information to authorized people who need it to provide or support your care.